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📑 Regulatory Compliance Complaints Specialist - Inchcape UK Retail Full Time – 40 hours per week Work from home/local dealership, travel for key meetings required. Providing first class to support to our business The role of the Complaints Specialist is to support the compliance team and the ...

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📑 We put the customer at the heart of everything we do. Ensuring we do the right thing for our customers in their time of need is extremely important to us. If you share our passion for service and quality and want to play an active role in shaping process and procedures across Claims, we want to hear from you. We are passionate ...

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📑 Investigate complaints thoroughly, considering all evidence and collaborating with internal and external stakeholders for expertise, in investigating and resolving the complaint. Identify root causes of complaints and negotiate resolutions where necessary. Ensure compliance with regulatory complaint handling rules and uphol ...

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📑 When we started Kensington we were the first specialist lender to offer mortgages to people the high street turned down. Over 25 years later, we're the UK's leading specialist mortgage lender still blazing a trail offering people the chance to get a mortgage. Where high street lenders see black and white, we've always used our expertise and manual ...

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📑 When we started Kensington we were the first specialist lender to offer mortgages to people the high street turned down. Over 25 years later, we're the UK's leading specialist mortgage lender still blazing a trail offering people the chance to get a mortgage. Where high street lenders see black and white, we've always used our expertise and manual ...

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📑 Job summaryStrategy, Policy and Programmes Group sets the strategic direction for UKHSA, supports the organisation to deliver the business plan and evaluates performance of delivery.Positioned in the Strategy Directorate, the Parliamentary and Public Accountability team provides a centralised service working directly ...

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📑 You’ll act as a quality gatekeeper, protecting the SJP brand, by conducting quality assurance of complaint investigations and decisions before submission to the FOS. You’ll ensure an appropriate and robust defence of SJP’s position on the complaint is presented to FOS. Act as a point of contact for Complaint Resolution Advi ...

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📑 As an Interim Complaints Officer within the Repairs Team, you will be responsible for managing and resolving complaints related to housing repairs in a timely and efficient manner. You will work closely with tenants, contractors, and internal stakeholders to address concerns and improve service delivery. This role is crucial in maintain ...

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📑 About the Service An exciting opportunity has arisen within Housing & Communities Service Area for a Complaints & Communications Officer. The successful candidate will provide effective communications, responding to complaints and enquiries for the Quality & Appeals Team. About the Job The successful candidate will also be able ...

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📑 At M&G our purpose is to help people manage and grow their savings and investments, responsibly. As a business, we are continuing to take steps towards a sustainable future, delivering better long-term solutions for our customers and clients and identifying new opportunities to make a positive impact for our environment and communities . To help u ...

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📑 Job Title: Complaints Manager Location: Reigate Salary: £35,000 per annum Reporting to: Internal Operations Manager The key element to the role of Complaints/Customer Service Manager is to support the Internal Operations Manager by managing the day-to-day customer service function, including managing incoming 'expres ...

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📑 Job summaryWe currently have exciting opportunities for individuals who are experienced in all aspects of providing excellent customer service; have strong communication skills, both verbal and written; have attention to detail with strong organisational skills; and who have excellent investigative, negotiation and problem-s ...

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📑 You’ll act as quality gatekeeper, protecting the SJP brand, by carrying out quality checks on complaint investigations. Act as a point of contact for other team members to discuss complex technical and sensitive cases. Deliver training for Client Liaison staff, meeting needs identified by managers. Occasionally ta ...

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📑 Academic Policy Officer (Complaint Handling)UE07 (£39,347 - £46,974 per annum)Academic Services/Student Experience Services/University Secretary’s GroupFixed term (12 months)/Full time (35 hours per week)The Opportunity:We are looking for an exceptional Academic Policy Officer ...

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📑 Job summaryThis role is NOT open to applications from those who will require sponsorship under the points-based system. Should you apply for this role and be found to require sponsorship, your application will be rejected, and any provisional offer of employment withdrawn.�Are you committed to ...

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📑 Job title: Complaints Team Manager Department: Complaints Location: Halifax or Peterborough Hours: 37.5 hours per week Salary: Competitive We're looking for a Complaints Team Manager to be part of our success story. **L ...

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📑 Job Type: Full-time hybrid roleLocation: City of London (Bury Street office & client Site)Salary: £32,000-£36,000 baseAn exciting opportunity has come up within our Nursing Division based in London!The role:In this role you'd be taking on the client account management, observation and investigation of our nurses and staff banks. We’ll need you to t ...

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📑 Job Type: Full-time hybrid roleLocation: City of London (Bury Street office & client Site)Salary: £32,000-£36,000 baseAn exciting opportunity has come up within our Nursing Division based in London!The role:In this role you'd be taking on the client account management, observation and investigation of our nurses and staff banks. We’ll need you to t ...

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📑 Job title: Complaints Team Manager Department: Complaints Location: Halifax or Peterborough Hours: 37.5 hours per week Salary: Competitive We're looking for a Complaints Team Manager to be part of our success story. **L ...

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📑 Company description:PURPOSE OF THE ROLE Due to continued growth and increasing levels of high-value and complex work, the Firm has identified a need to increase the size of the C&C Team. This is a newly created role for a Claims Lawyer who will sit within the Claims & Complaints Team (part of the Firm's Office of the General Counsel function), re ...

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📑 PURPOSE OF THE ROLE • Due to continued growth and increasing levels of high-value and complex work, the Firm has identified a need to increase the size of the C&C Team. • This is a newly created role for a Claims Lawyer who will sit within the Claims & Complaints Team (part of the Firm's Office of the General Counse ...

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📑 *Bartender - Accommodation Available - Hook, Hampshire**Overview:*To ensure the highest standards of guest service and care are maintained at all times within the Lounge & Bar.*Key Responsibilities:** Ensure that the bar areas are correctly prepared for service.* To serve all beverages to the required standards and to ensure such service is fri ...

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📑 Due to the onboarding of a number of new large schemes, one of the pensions industry’s leading third party administration businesses has an urgent requirement for a Senior Pensions Administrator to join their Risk Events & Complaints team for a minimum 6 month contract offering an immediate start. Roles can be % based working from home ...

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📑 Investigating third party claims and identifying the root cause of issues. Review all evidence; including documentation, recollections of those involved and what would be deemed reasonable, based on what we know. Collaborating closely with key stakeholders including our Partnership of financial advisers, external admin cent ...

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📑 Job summaryJob descriptionActing with the delegated authority on behalf of the Ombudsman, Investigators assess and/or investigate complaints made to the Local Government & Social Care Ombudsman (LGSCO).� This includes complaints relating to failings in services by local authorities and social care provid ...

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📑 Our client is looking for an experienced Repairs Resolution Officer. A repairs requires four complaints officers to investigate and respond to stage one complaints and members enquiries. The complaints relate to repairs and engineering complaints. exceptional customer service is a must. experience of repairs or complaints esse ...

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📑 Job AdvertJoin our team as a Customer Service Complaints Advisor working for our client BMW Group in Farnborough delivering exceptional customer service in the automotive industry.We are looking for collaborative and dedicated Customer Service Advisors - Complaints to join our inclusive and friendly team. This is a full-time complaint handling role ...

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📑 Company: Loans 2 Go LtdRole: Customer Satisfaction AssociateSalary: £32,674 to £37,944 per annum, dependent on skills and experience Duration: PermanentLocation: Putney Bridge SW15Start Date: June 2024Company Overview:Loans 2 Go Limited (L2G) is an industry leader in providing alternative, affordable personal loans; we aim to give lines of credit t ...

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📑 Company: Loans 2 Go LtdRole: Customer Satisfaction AssociateSalary: £32,674 to £37,944 per annum, dependent on skills and experience Duration: PermanentLocation: Putney Bridge SW15Start Date: June 2024Company Overview:Loans 2 Go Limited (L2G) is an industry leader in providing alternative, affordable personal loans; we aim to give lines of credit t ...

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📑 A highly respectable organisation is in search of a Responsive Surveyor to join their team on a 12-month Fixed Term contract to cover the Gloucestershire area. As well as the possibility of a permanent role becoming available after this contract has finished, this position also offers flexible working options, support with qualifications, progressi ...

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📑 The Role This is an exciting opportunity for someone develop their career in Quality Assurance in a market leading, global medical devices company. You’ll be responsible for supporting the compliance team to ensure all required certification is maintained. Complete internal audits in compliance with relevant ...

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📑 This well-established London Market Insurer and Lloyd's Syndicate are seeking a Conduct Risk Analyst to join their collaborative Compliance function.Working closely with senior individuals, your focus will be on Complaints management to ensure it meets the firms' company and regulatory expectations, as well as Conduct Risk in relation to Lloyd's an ...

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📑 This well-established London Market Insurer and Lloyd's Syndicate are seeking a Conduct Risk Analyst to join their collaborative Compliance function.Working closely with senior individuals, your focus will be on Complaints management to ensure it meets the firms' company and regulatory expectations, as well as Conduct Risk in relation to Lloyd's an ...

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