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📑 Job Introduction A fantastic Customer Relations Quality Manager position has arisen working out of our modern London Bridge Head office. As Customer Relations Quality Manager you will be responsible for looking to continuously drive and improve the quality of responses created by the Customer Relations Team, ...

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📑 Responsibilities Provide dedicated case management for adhoc complex cases ensuring there is a clear audit of steps being taken and monitoring the delivery of resolutionsDraft high-quality responses for Stage 2 complaints and work with respective directors to meet statutory timelines.Maintain effective oversight of corrective actions and ensure res ...

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📑 Responsibilities Provide dedicated case management for adhoc complex cases ensuring there is a clear audit of steps being taken and monitoring the delivery of resolutionsDraft high-quality responses for Stage 2 complaints and work with respective directors to meet statutory timelines.Maintain effective oversight of corrective actions and ensure res ...

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📑 Responsibilities Provide dedicated case management for adhoc complex cases ensuring there is a clear audit of steps being taken and monitoring the delivery of resolutionsDraft high-quality responses for Stage 2 complaints and work with respective directors to meet statutory timelines.Maintain effective oversight of corrective action ...

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📑 Job summaryJob descriptionActing with the delegated authority on behalf of the Ombudsman, Investigators assess and/or investigate complaints made to the Local Government & Social Care Ombudsman (LGSCO).� This includes complaints relating to failings in services by local authorities and social care provid ...

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📑 Job Purpose See compensation detail in our 'What We Offer' section below. Looking for a new Senior Surveyor opportunity that offers professional development, flexible working, creative autonomy, and prioritises wellbeing? Remote working - base location flexible within easy access to any of our curr ...

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📑 Our client is a leading insurance company, who are looking for a Compliance Analyst to support the Compliance team in its day-to-day activities in support of the business.The role also offers a flexible working hybrid model of 3 days in the office and 2 days working from home. Job Title: Compliance AnalystSalary: £40,000 - £60,000 + great benefitsL ...

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📑 Our client is a leading insurance company, who are looking for a Compliance Analyst to support the Compliance team in its day-to-day activities in support of the business.The role also offers a flexible working hybrid model of 3 days in the office and 2 days working from home. Job Title: Compliance AnalystSalary: £40,000 - £60,000 + great benefitsL ...

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📑 A great opportunity to join Europes leading provider of grounds maintenance services and landscape creation projects.Covering a broad range of services from professional open space management to landscape design and build, grounds maintenance, tree surgery, civil engineering, outdoor facilities management, waterways management and more. ...

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📑 We're currently recruiting in our Stratford Upon Avon Waterways Premier Inn. Working 20 hours per week, paying up to £ per hour. Housekeeper – Stratford Upon Avon Waterways Premier Inn - Hotel Come and be a Housekeeper at Stratford Upon Avon Waterways Premier Inn. You’ll join a fun housekeeping team that takes ...

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📑 We're currently recruiting in our Stratford Upon Avon Waterways Premier Inn. Working 12 hours per week, paying up to £ per hour Front of House – Stratford Upon Avon Waterways Premier Inn Come and be a Front of House Team Member at Premier Inn in Stratford Upon Avon. As the friendly face of our hotel, use your fun personality and your cust ...

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📑 Complaints Review Officer ** We are seeking an experienced Complaints Review Officer to work on behalf of a Local authority based in Central London. About The Role: Responsible to the Customer Relations Manager who reports to the Head of Regulatory Assurance. The role is to undertake Stage 2 reviews o ...

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📑 Role: Telesales ExecutiveSalary: £30,000 (OTE £37,500)Location: StroudMy client is seeking an experienced, dynamic and self-motivated Telesales Executive to join their team. As a Telesales Executive, you will be responsible for closing sales over the phone. The successful candidate will have excellent communication skills, a positive attitude, and ...

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📑 Repairs AdministratorLondon Bridge£24,000Hyde is looking to recruit a Repairs Administrator.Hyde is one of the UK’s leading and award-winning providers of affordable homes in London, the South-East and surrounding areas. We provide and manage 50,000 homes to over 100,000 customers. Our ethos is simple, by providing customers with a safe and decent ...

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📑 Compliance/ Senior Compliance Analyst opportunity working with a rapidly growing Lloyd’s MGA. Reporting into the Compliance Manager, you will support the Compliance team in its day-to-day activities in support of the business and its managed Syndicate. Key Responsibilities:Support the delivery of the compliance plan including advisory, monitoring, ...

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📑 Compliance/ Senior Compliance Analyst opportunity working with a rapidly growing Lloyd’s MGA. Reporting into the Compliance Manager, you will support the Compliance team in its day-to-day activities in support of the business and its managed Syndicate. Key Responsibilities:Support the delivery of the compliance plan including advisory, monitoring, ...

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📑 We're currently recruiting in our Stratford Upon Avon Waterways Premier Inn. Working 12 hours per week, paying up to £ per hour Front of House – Stratford Upon Avon Waterways Premier Inn Come and be a Front of House Team Member at Premier Inn in Stratford Upon Avon. As the friendly face of our hotel, use your ...

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📑 Your newpany A fantastic opportunity is available working for this award-winning Housing Association in the Richmond area, who support the localmunity with housing needs. They have a reputation for staff well-being and are and employer of choice in the local area. The organisation are now looking to add to their Customer Service team with aplaints ...

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📑 Job Title: Senior Complaints OfficerLocation: WestminsterSalary / Pay Rate: £29 P/H (Umbrella)Job Type: Temporary The RoleWe are looking for someone who is currently or recently worked in a local authority dealing with complaints and queries. Candidates will need excellent communication skills- written and verbal. They will be preparing and sending ...

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📑 NOW HIRING!PROFESSIONAL INDEMNITY - SENIOR LAWYER - 5+PQE - BRISTOL - £££!Our client, a leading Legal 500 law firm with an excellent reputation, is seeking a Senior Associate to join their Insurance team in Bristol. The firm's insurance group has a well-established client base, acting for Professional Indemnity Insurers and their insureds, in the m ...

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📑 NOW HIRING!PROFESSIONAL INDEMNITY - SENIOR LAWYER - 5+PQE - BRISTOL - £££!Our client, a leading Legal 500 law firm with an excellent reputation, is seeking a Senior Associate to join their Insurance team in Bristol. The firm's insurance group has a well-established client base, acting for Professional Indemnity Insurers and their insureds, in the m ...

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📑 ResponsibilitiesTo formally respond to all stage 1 assigned casework / follow-ups, Members Enquiries, MP enquiries, Mayor & Cabinet Enquiries and Freedom of information requests within the standard KPI turnaround time and to occasionally assist the exploratory enquiries of the Business Improvement & Complaints Team (BACT) with stage 2 escal ...

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📑 Your newpany A fantastic opportunity is available working for this award-winning Housing Association in the Richmond area, who support the localmunity with housing needs. They have a reputation for staff well-being and are and employer of choice in the local area. The organisation are now looking to add to their Customer Service team ...

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📑 Senior Complaints OfficerBased in Westminster Office based/Hybrid. 3 days in 2 days remote potentially. £24.53per hour PAYEWe are looking for someone who is currently or recently worked in a local authority dealing with complaints and queries. Candidates will need excellent communication skills- written and verbal. They will be ...

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📑 Repairs AdministratorLondon Bridge£24,000Hyde is looking to recruit a Repairs Administrator.Hyde is one of the UK’s leading and award-winning providers of affordable homes in London, the South-East and surrounding areas. We provide and manage 50,000 homes to over 100,000 customers. Our ethos ...

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📑 One of our local authority clients are currently recruiting for a Senior Complaints Officer. This is a temporary contract for 2 months with possible further extension based on budget and performance.Main Purpose of Post/Job SummaryThe Senior Complaints Officer will be a key player in managing and responding to complex housing compla ...

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📑 One of our local authority clients are currently recruiting for a Senior Complaints Officer. This is a temporary contract for 2 months with possible further extension based on budget and performance.Main Purpose of Post/Job SummaryThe Senior Complaints Officer will be a key player in managing and responding to complex housing compla ...

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📑 Overview Location: Hybrid; Home/ Lookers House Altrincham, Manchester (1/2 times per month) Working hours: 37.5; Monday- Friday 09:00-17:00 Qasim Ahmed (Group Customer Service and Resolution Manager) is on the hunt for a ‘Complaints Resolution Handler’ to come and join his well-established team within this hybrid role. In this role yo ...

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📑 Job Title: Senior Complaints OfficerLocation: WestminsterSalary / Pay Rate: £29 P/H (Umbrella)Job Type: TemporaryThe RoleWe are looking for someone who is currently or recently worked in a local authority dealing with complaints and queries. Candidates will need excellent communication skills- written and ver ...

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📑 Job Title: Senior Complaints OfficerLocation: WestminsterSalary / Pay Rate: £29 P/H (Umbrella)Job Type: TemporaryThe RoleWe are looking for someone who is currently or recently worked in a local authority dealing with complaints and queries. Candidates will need excellent communication skills- written and ver ...

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📑 You’ll act as a quality gatekeeper, protecting the SJP brand, by conducting quality assurance of complaint investigations and decisions before submission to the FOS. You’ll ensure an appropriate and robust defence of SJP’s position on the complaint is presented to FOS. Act as a point of contact for Complaint Resolution Advi ...

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📑 * Position: Ombudsman * Salary: £24,000 - £28,000 per annum (depending on experience) * Location: Stevenage, Herts * Contract: Permanent, Full-time * Monday - Friday, 9am-5pm (35 hours per week)Ombudsman: * Are you a recent Law graduate? * Maybe you have some experience working within a legal role or similar? ...

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📑 Complaints Manager job, 3 month contract, £48,500, SW London, Housing Association Your new company A fantastic opportunity is available working for this award-winning Housing Association in the Richmond area, who support the local community with housing needs. They have a reputation for staff well-being and are and employer of choice in the local ...

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