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Description
Technical Author, Hybrid, Liverpool.
My client is looking for a talented Technical Author to join their team based at their head office, just outside of Liverpool. As an experienced Technical Author, your role will be to create dynamic content detailing the organisation’s IT systems, designed to enhance user experience, and streamline support. Outputs will be tailored for both technical and non-technical personnel spanning all departments.
The company has been established for over 100 years and is still a privately owned company. They own a global network of offices and have an exceptional reputation for looking after their staff, providing official industry-rated qualifications and excellent career development opportunities.
The key responsibilities of the Technical Author will consist of the following;
* Research, write, and edit a range of outputs, such as video tutorials, user guides, technical specifications, training materials, illustrations, policies, and proposals.
* Attend meetings to gain an understanding of requirements and deadlines to ensure documentation is correct and timely.
* Evaluate documentation requirements and propose changes where necessary to ensure requests achieve the desired outcome.
* Work closely with subject matter experts to verify the accuracy of documentation and incorporate their feedback.
* Write and distribute technical communications, such as release notes, incident updates, awareness campaigns, and change announcements.
* Maintain and expand documentation across various platforms, such as knowledge bases, self-service portals, and online help.
* Review, test, and edit documentation produced by colleagues, including other technical authors.
* Assist in the research and evaluation of tools and methods that support the improvement of documentation and knowledge-capture capabilities.
* Collaborate with translators to ensure content is translated correctly in multiple languages.
* Foster and promote a knowledge-sharing culture that encourages contributions from colleagues.
* Undertake other duties of an appropriate nature under direction of Line Manager.
Essential experience needed to fulfill the Technical Author role
* Knowledge of information gathering, planning, and organising methods and principles.
* Strong understanding of document formatting and presentation techniques.
* Knowledge of how to write and adapt content for specific target groups.
Required Competencies
* At least 1-3 years experience of working as a Technical Author
* 1+ years working as a Technical Author.
* Hands-on technical writing and editing experience, with specific experience in documenting information technology software and systems.
* Excellent English, both written and spoken.
* Excellent analytical skills and experience documenting user manuals and how-to guides.
* Strong organisational skills, capable of managing and prioritising workload and working to tight deadlines.
* Ability to work under pressure on multiple projects within your project timeframes, in a fast-paced environment.
* Clear and concise writing style, with a flair for converting technical subjects into easily understood text.
* Able to work on own initiative and as part of a team.
Required Qualifications
* Degree in English, Communications or Journalism (2:1 or above).
* A background in technology is desirable.
This role may involve travel to both UK and overseas sites.
If you are interested in this role please send your CV immediately for consideration.
Ascent People is acting as an employment agency for this role and applicants from all ages and backgrounds will be consdiered.
Great News! We've discovered an exciting live job opportunity for a Technical Author position in Manchester. This job is currently open for hiring/recruiting by Ascent People, exclusively for you at UK Jobs. Feel free to download the job details here.
The work culture at Ascent People must adhere to the Ethics of Work Culture as described in the Ethical framework of the UN Charter. You can gain more insights into their local workplace environment by exploring their jobs Ascent People and also by visiting their official website through Google.
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Yes, we found live job(s) for Ascent People in Manchester.
Technical Author jobs are available in United Kingdom.
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The average salary range for Technical Author in Manchester varies, but the standard pay scale is rated "Standard" in Manchester. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively.
To apply for a job at Ascent People follow the application process following the "Apply Now" button at UK Jobs and also you can visit Ascent People official career page and follow their application process.
Key qualifications for Technical Author typically include a list of qualifications and expertise as outlined in Bureau of Labor. Be sure to check the specific job listing for detailed requirements and qualifications.
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Benefits for Technical Author positions may include a list of benefits. These can vary from company to company, so it's important to review the specific job listing for details on benefits offered by the employer.
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