Support Services Administrator (Reception)2 Job in Leeds Recruiting by Leeds and York Partnership NHS Foundation Trust

All references should be directed through the Employers HR Department wherever possible to comply with NHS Check Standards. Please ensure that a HR address/email is provided for each referee named. Job overview Are you looking for a new opportunity, ready for a challenge? Do you want to develop own skills?We are looking for a dynamic, innovative and motivated person to join the Administrative Support Team for CAMHS (Children and Young People’s Service). This is a new service and would be an ideal opportunity for someone looking to expand their experience and knowledge. This service provides an enhanced Child and Adolescent Mental Health Inpatient Service. We support the clinical teams to deliver enhanced psychiatric and psychological help for young people aged from 13 to 18, who need inpatient care.Mill Lodge is a 10 bedded hospital on a general ward. The successful candidate will be providing vital administrative support for nurses, psychiatrists, clinical psychologists, teachers and a wide range of allied health professionals and non-clinical support staff.Working as part of an extensive team our purpose is that we will be able to build better links with local services and partner agencies. This is to reduce admissions and lengths of stay and improve the quality of care. Therefore, excellent typing, servicing meetings and minute taking, audio typing and good communication skills will be a key skill for the role. Main duties of the job We are looking for a committed, reliable secretary to join our administrative team who will assist in supporting the clinical teams from an administration perspective. You will be directed and guided by the Admin Manager but will at times work using own initiative within the boundaries of the role.We provide a high-quality support service which is integral to the success of the service, and we are looking for someone who feels they can enhance the admin provision already being provided. You will be an experienced team player who has the skill, knowledge, and the right attitude able to assist in the delivery of a high quality, accurate and timely support service. You will be self-motivated and able to work effectively, in what can at times be a pressurised environment. You will have the following skill and experience, Minute taking experience, Clinical Report/letter writing, secretarial experience. Previous experience in a similar administration post will be beneficial, Proficient user of the Microsoft package.The role will also require excellent and proven communication skills, organisational skills, word processing skills at a high level with experience of digital dictation systems. You will have good skills surrounding electronic systems i.e. Care Director, EPR (electronic patient records) and the ability to work independently but able to accept direction from the Line Manager as required. Working for our organisation The Leeds and York Partnership NHS Foundation Trust (LYPFT) is the main provider of Mental Health and Learning Disability services in Leeds. We also provide specialist inpatient services in York and some highly specialised services across the country. As a teaching trust with strong links to local universities, we are a centre of excellence for teaching, research and development.There are many benefits of working for LYPFT including fantastic employee wellbeing support, 27 - 33 days annual leave, flexible working and remote working arrangements, the NHS Pension Scheme, coaching, support and opportunities for career development and training and education support alongside a range of exclusive discounts and payment schemes including for cars, extra leave days and more NHS Discount Offers.We also have an incredible bank department, offering variety of roles in nursing, allied health professions, healthcare support worker and administration clerical. Permanent employees are automatically added to bank.Applicants should be aware that for any individual who requires a visa to work in the UK, the Trust provides sponsorship for registered healthcare practitioner roles only. This is an essential requirement of the role, and the Trust is unable to offer you a role if you are unable to meet Trust requirements for sponsorship and Home Office requirements for a visa. Detailed job description and main responsibilities This is an exciting opportunity to become part of a service which changes and evolves to meet the needs of people who are referred to or contact us. We are looking for an experienced, flexible, and committed person who shares our belief that we can make a real difference to young people’s wellbeing.The key knowledge, skills and experiences needed to undertake the role are:KnowledgeKnowledge of general office duties (electronic and manual filing systems, faxing, photocopying etc.)Good working knowledge of Microsoft OfficeA minimum of 18 months secretarial experience at NVQ level 3 or equivalentKnowledge of a variety of software packagesWorking knowledge of electronic diary managementUnderstands the responsibilities of working with confidential informationKnowledge of medical (psychiatric) terminology (desirable)Knowledge of Mental Health Services (desirable) SkillsExcellent word processing skills at RSA 3 standard or equivalent – testedAbility to organise, create, file and retrieve electronic and manual recordsExcellent communication skills, verbal and written with service users, relatives and staffExcellent numeracy and literacy skillsAbility to organise on request meetings providing fully serviced meeting from start to finish, this would include collation of all paperwork, the transcription of all minutes and all follow up actionsAbility to make informed decisions with regard to patient enquiries within the boundaries of the roleDemonstrate the ability to prioritise work and meet deadlines with direction from the Support Service Team Co-ordinatorAbility to work within a team and to communicate effectively within that teamGood organisational skills and ability to work under pressureDemonstrate a positive attitude towards the implementation of new systemsAbility to cover for colleagues and to ensure the smooth running of the admin team during the absence of the Support Service Team Co-ordinatorAbility to audit and report on own work in conjunction with the Support Service Team Co- (desirable) ExperienceExperience of audio typingExperience of minute takingPrevious Secretarial experienceData input experienceDemonstrate a positive attitude towards the implementation of new systems and new ways of working.Flexible approach to hours worked. Person specification Skills Essential criteria Word processing skills at RSA3 as standard or equivalent TestedExcellent Proven Communication skills.Excellent Proven Organisational skills Experience Essential criteria Experience of the whole Microsoft office package and its uses.Being a part of a team that work to deliver highest level of documentation that can be provided to patients and professionals within the scope of the service.Previous substantive Administration/ Secretarial experienceExperience of delivering accurate high-quality work-Tested