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Senior
Job Req Id: 1275662 Primary Skill: Service DeskUser query/issue handling. Ensuring user queries or issues are captured, validated, and triaged for further processing.
Communicating with users. Ensuring that various types of information are communicated to users through the appropriate channel(s).
Optimization.Ensuring improvement of the two previous processes through analysis, reviews, and reporting, as well as through automation, competence building, knowledge sharing and other organizational changes.
Identify and diagnose issues and problems
Categorize and record reported queries and provide solutions
Support problem identification
Advise users on appropriate course of action
Monitor issues from start to resolution
Escalate, if needed, unresolved problems to a higher level of support
Provide essential online security advice and support
Systematically interprets user problems and identifies solutions and possible side effects.
Uses experience to address user problems and interrogates database for potential solutions.
Escalates complex or unresolved incidents.
Records and tracks issues from outset to conclusion.
During change, acts systematically to respond to day by day operational needs and react to them, avoiding service disruptions and maintaining coherence to (SLA) and information security requirements.
Responds to common requests for service by providing information to enable fulfilment. Promptly allocates unresolved calls as appropriate.
Maintains records, informs users about the process and advises relevant persons of actions taken.
Min Salary: Max Salary:
Job Segment: Service Desk, Information Security, Database, Customer Service, Technology
Great News! We've discovered an exciting live job opportunity for a Senior position in United Kingdom. This job is currently open for hiring/recruiting by LTIMindtree, exclusively for you at UK Jobs. Feel free to download the job details here.
The work culture at LTIMindtree must adhere to the Ethics of Work Culture as described in the Ethical framework of the UN Charter. You can gain more insights into their local workplace environment by exploring their jobs LTIMindtree and also by visiting their official website through Google.
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Yes, we found live job(s) for LTIMindtree in United Kingdom.
Senior jobs are available in United Kingdom.
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The average salary range for Senior in United Kingdom varies, but the standard pay scale is rated "Standard" in United Kingdom. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively.
To apply for a job at LTIMindtree follow the application process following the "Apply Now" button at UK Jobs and also you can visit LTIMindtree official career page and follow their application process.
Key qualifications for Senior typically include a list of qualifications and expertise as outlined in Bureau of Labor. Be sure to check the specific job listing for detailed requirements and qualifications.
You can set up job alerts for Senior in United Kingdom by creating a free job alerts on UK Jobs. Our Ai system will automatically notify you when new job listings matching your criteria become available.
Benefits for Senior positions may include a list of benefits. These can vary from company to company, so it's important to review the specific job listing for details on benefits offered by the employer.
Not all jobs have remote job opportunities available. However, nowadays, many companies offer remote work options. You can find remote job listings for Senior on UK Jobs.
To improve your chances of getting hired for Senior, consider improving your skills. Also, make sure to check your Resume/CV Score with our free Resume Scoring Tool. Additionally, it is worth noting that UK Jobs has an in-built Ai Resume Scoring tool that will give you the matching score for each job based on your Resume/CV once it is uploaded. This can also help you align your Resume/CV according to the job requirements and enhance your skills if you fall short of them.