Product Manager Job in London Area Recruiting by Redwood Software

OUR MISSIONAt Redwood Software we unleash human potential. We empower our customers with lights-out automation for their mission-critical business processes.Redwood Software is a leading provider of enterprise automation software solutions, including managed file transfer (MFT) and secure file transfer protocol (SFTP) products. We empower organizations to securely exchange, manage, and automate their critical data transfers, ensuring reliable and compliant file transfer operations. Our cutting-edge MFT and SFTP solutions are trusted by enterprises worldwide, enabling seamless integration, enhanced security, and streamlined business processes.This role is specifically for JSCAPE MFT, which is the fastest growing business at Redwood Software, and recognized by G2 as one of the top performing products in the industry.CORE VALUESOne Team. One Redwood.Make Your Own WeatherObsess over Customer SuccessWork the ProblemBe CuriousOwn the OutcomeRespect Each OtherYOUR IMPACTIn the role of PM for JSCAPE, you will work primarily with engineering, QA and documentation, focused on developing new product and technology innovations to amplify their impact on our customers. We subscribe to the philosophy that Product Managers are effectively CEOs of their product and drive growth and success of the product with the help of engineering, design, marketing, sales etc. The following attributes are key to excel in this role:Thrive in Ambiguity: PMs carve the path and change it early and often as they collect more signals, while separating the noise.Strong Vision: PMs define the company’s point of view for their product, validating the strategy and roadmap. They anticipate, identify & solve potential problems while leading the decisions / consensus process.Strong Execution: This entails leading teams that work with you with fast-paced execution, using user research and business objectives to inform decisions, learning from new information and adjusting accordingly, communicating and managing relationships with stakeholders – both internal (your direct team) and external (senior leaders across the company, for example).Help the PM leader define the long-term strategy and vision for JSCAPE.Help the PM leader plan and prioritize the product areas and give overall direction on features and requirements from conceptual stages through product life-cycles to meet operational, financial, and organizational objectives.Analyze customer feedback and usage metrics to identify key pain pointsThink big and continuously pitch new product ideas to grow product, core platform & SaaS usage. Use product analytics for data driven decision making.Drive requirement definition, customer experience design, product roadmap and prioritization.Manage resource planning and product priority. Manage team efforts in deliverables, overseeing initiation, prioritization, and scoping projects or features in partnership with Engineering teams.Identify and resolve issues that may impair the team's ability to meet strategic, financial, and/or technical goalsManage bottlenecks, provide escalation management, anticipate and make trade-offs, balance the business needs versus technical constraints, and maximize business benefit while building great customer experiences.Work with technical and non-technical stakeholders to understand and improve product capabilities.Drive amazing work by defining detailed requirements via Program Increments, Epics & User stories, help scope & track Sprint level work to meet quarterly Objectives and Key Results, and ultimately Redwood’s yearly Rally Cry.Shape the culture model and hold teams accountable for creating a culture of belonging through inclusive, respectful, and equitable practices. Help teams and organizations communicate/collaborate effectively by setting a personal example.YOUR EXPERIENCEBachelor's DegreeExperience in product management, software development or technical presales.Experience with end-to-end product delivery, launch and beyond.Experience overseeing roadmap strategy and definition.Experience with process needed for on-time feature delivery.Experience contributing to engineering discussions around technology decisions and strategy related to a product.Strong verbal and written communication skills, thorough understanding of product development and product management.Industry experience / working knowledge in file transfer or networking.Sharp analytical and quantitative skills while the ability to use data and metrics to back up assumptions, recommendations, and drive actions.Strong strategic aptitude: ability to define a winning business strategy and product road map, and execute complex product development cycles.Excellent customer experience intuition; demonstrated success in building and launching innovative and user-friendly products.Experience developing technology solutions in a fast-paced environment.