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Job Summary: To effectively supervise and maintain the efficient running of the day-to-day Driver and Warehouse operations.
Responsible to: Depot Manager
Skills/Knowledge and Experience:
· Basic understanding of planning and organisation.
· A well-developed attention to detail.
· Ability to work with little supervision and track multiple processes.
· Strong IT skills including Microsoft packages (Excel, Word) and a knowledge or ability to work with in-house bespoke software.
· Excellent communication and interpersonal skills.
· Experience of supervising and leading a team.
· Understanding of Health and Safety in a Warehouse environment.
· Knowledge of the distribution/parcel or logistics industry.
· Customer service experience, understanding the difference between good and great service.
· Previous experience relating to transport, including regulations and legislation.
· Knowledge of the geographical area and delivery postcodes of the Edinburgh depot.
· Valid FLT Counterbalance Licence (internal training will be provided in the absence of this).
Main Responsibilities:
· To supervise the operation of the depot, ensuring the morning and/or the evening parcel sort routine is accomplished effectively, efficiently and to a high standard.
· To act as member of the depot management team, including line management of the Drivers, and Warehouse teams, with shared responsibility to inspire and lead the team.
· In the AM Operation you will deliver the route planning of scheduled deliveries taking into account relevant timeframes, post-code groupings, vehicle weight restrictions and customer collections.
· In the PM Operation you will ensure that all collections are issued to the correct routes, and completed effectively within the time scales.
· Issue training to the driver and warehouse teams as required, . when SOP’s are updated or issued, systems training, and any new starter inductions including employed and agency/sub-contractor.
· Monitor and track KPI’s relevant to the driver and warehouse group, ensuring that any actions needed are taken and followed up on.
· Ensure full compliance with transport and maintenance schedules including planned and adhoc/unplanned matters . breakdowns/accidents.
· Complete and investigate any internal matters as required . accident investigation, employee matters, or security matters.
· Complete all driver and warehouse reports accurately and on time.
· Work closely with the team to ensure that Health and Safety is maintained as a priority in all tasks.
· Ensure the warehouse is clear and tidy at all times.
· To carry out stock and inventory control.
· To load and unload various size vehicles with forklift trucks.
· Act as a key holder for the depot, which will include opening up and locking up of the depot on your relevant shift.
Hours of work: 40
Other Information:
These role holders act as a cover for the Depot Manager, and so additional tasks may be required to ensure full coverage of the depot.
The APC is an Equal Opportunities Employer.
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