National Account Manager Ref24020 Job in United Kingdom Recruiting by Marlowe Fire and Security

National Account Manager - Home Based with UK Coverage

Marlowe Fire & Security are the fastest growing fire & security business in the UK. From initial design, supply and installation, through to ongoing maintenance and monitoring, we maintain the capability to help prevent, detect and monitor Fire and Security risks for our customers up and down the country. We are currently looking to appoint a new National Account Manager. This is a home based role covering the UK.

Basic Salary – £30-40,000 per annum subject to experience

Generous commission structure

Vehicle / Vehicle Allowance – subject to candidate preference

Pension, Life Assurance & much more. – Please see our generous remuneration packages below

Marlowe Fire & Security’s National Account Manager’s

Professionally represent the Company’s brand and successfully manage the Company’s National Account Customers. Ensuring customer retention and development, whilst achieving effective customer service. Increase PPM & Monitoring ensuring future and increase installation turnover. A National Account Manager is responsible for managing our client relationships and for highlighting to the business any element of risk.

• Produce and manage a Customer Account Development Plan to maintain or increase levels of business.
• Attend regular account meetings with designate clients providing timely monthly KPI reports together with an executive summary based upon the data you are submitting.
• Effectively manage the customer expectations – supporting the business and escalating areas of concern through designated channels. To ensure there are no surprises for either the customer or the business in terms of all elements of service delivery.
• Ensure Client specific contractual KPI’s are achieved.
• Ensure all quotations are provided in a timely manner.
• Ensure Account Manager monthly KPI’s are achieved, and monthly order targets are met or exceeded.
• Represent the Company in a professional manner at all times
• Be continually aware of the changes in legislation & product development, presenting these as appropriate in monthly account meetings.
• Provide reliable sales forecasts to the line Manager on a monthly basis.
• Work consistently to the Marlowe Fire & Security National Accounts Customer Service Charter
• Provide a monthly account status summary report.
• Assist credit control in managing debt within agreed payment terms and credit limits.
• Build and retain long term customer relationships.

Requirements

Who We’re Looking For

Marlowe Fire & Security consider our people our greatest asset. All we ask is that every Team Member take pride in what they do and demonstrate commitment to delivering the highest level of service to both external and internal customers. Therefore, in addition to having all the usual attributes of a great Marlowe Fire & Security employee, such as; a positive attitude, excellent communication skills, well presented and professional at all times, ability to work alone and as part of a team….. For this specific opportunity, we are looking for candidates who offer:

• Minimum of 2/3 years experience in an Account Manager role.
• Demonstrate Initiative, drive / ability to work under pressure.
• Consistently achieve order targets.
• Able to develop account strategies to maximise sales opportunities.
• Focused on delivering highest levels of customer service.
• Experienced in designing and advising on Fire & Security solutions.
• Excellent sales and negotiation skills with a good business sense.
• Good IT, budget and report writing skills.

Benefits

How we Attract, Reward & Retain Our Employees

At Marlowe Fire & Security we recognise the importance of fairly rewarding our employees. We go above and beyond with our remuneration packages that not only meet the needs of a challenging economic climate, but we offer packages, benefits and incentives to support the broader needs of our people making their everyday lives and futures more comfortable.

• Basic Salary – £30-40,000 per annum subject to experience
• Generous commission structure
• Vehicle / Vehicle Allowance – subject to candidate preference
• Royal London Pension
• Life Assurance 4x Salary
• Paid Holidays plus Bank Holidays
• Additional Day holiday for each full year of completed service (up to 25 days)
• Additional Birthday Holiday
• Paid Candidate Referral Scheme – up to £1,000 per referral, unlimited referrals.
• Mental Health & Well-being Scheme
• Employee Recognition Scheme
• Development and progression opportunities

A Little More About Marlowe Fire & Security

We operate nationally, across all industries in both commercial and domestic sectors, delivering a fire and security solution that responds to our customers particular needs. Our solutions are developed according to the industries we serve, addressing their unique compliance requirements, supporting them in maintaining their sites security and protecting their people. We have the luxury and benefit of being part of a wider group of businesses within the Fire Protection, Security & Building Management Systems industry, allowing us to share best-practice, learning & development academies, Human Resource specialists and knowledge for constant improvement across the critical service industry.

Big enough to provide but small enough to care.

Our Business Include:

Marlowe Fire & Security marlowefireandsecurity.com/vacancies/

Alarm Communications acl.uk.com/careers

Griffin Fire acl.uk.com/careers

Clymac clymac.co.uk/careers

FAFS Fire & Security fafsfireandsecurity.com/careers

MJ Fire fafsfireandsecurity.com/careers

Marlowe Kitchen Fire Suppression marlowefireandsecurity.com/vacancies/

Morgan Fire Protection morganfire.co.uk/recruitment/

Victory Fire morganfire.co.uk/recruitment/

Marlowe Smoke Control marlowe-aov.co.uk/careers/

Hadrian Technology marlowefireandsecurity.com/vacancies/

Equal Opportunities

We strive to create a diverse, inclusive environment to encourage all our employees to be themselves. We celebrate what makes us unique and believe that adopting a culture of inclusion helps us to best serve our customers. We are committed to supporting equal opportunities, please inform us if you require any reasonable adjustments to enable you to participate in the recruitment process.

Right to Work

Regrettably, we are unable to offer Right to Work Sponsorship.

If you do not currently have the Right to Work in the UK or will need additional support to extend your current Right to Work status, your application cannot be considered.