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Position
The Client Care Centre (CCC) Manager will lead, support, and develop contact centre-based Advisors to meet or exceed sales plans and profitability targets, achieve desired service levels and deliver an excellent client experience that cultivates long lasting client relationships.
The Client Care Centre Manager is a dynamic, attentive, and inspiring leader who has mastered relationship building with internal and external clients; and drives advisors’ professional growth and performance improvement.
The CCC Manager is the sales leader and builds a climate of service excellence and client development to maximise the performance of motivated, innovative, enthusiastic, and engaged employees.
This role is key in gathering insights and providing recommendations that increase revenue, enhance the client experience, and maximise client and advisor engagement and satisfaction.
This role maintains cross-functional relationships to ensure Tiffany & Co. honours its clients, its legacy, and excels in a luxury omni-channel environment (inc. Client Services and Aftercare, E-commerce, Distribution & Returns, Retail, Social Media and Marketing, and any new business initiatives).
Fiscal Accountability
Service Excellence
Business Development – Maximise sales opportunities
Business Development – Maximise sales opportunities
Health, Safety, Security and Business Continuity
Required Qualifications
Preferred Qualifications
Great News! We've discovered an exciting live job opportunity for a Manager- Client Care Centre position in United Kingdom. This job is currently open for hiring/recruiting by Tiffany & Co, exclusively for you at UK Jobs. Feel free to download the job details here.
The work culture at Tiffany & Co must adhere to the Ethics of Work Culture as described in the Ethical framework of the UN Charter. You can gain more insights into their local workplace environment by exploring their jobs Tiffany & Co and also by visiting their official website through Google.
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Yes, we found live job(s) for Tiffany & Co in United Kingdom.
Manager- Client Care Centre jobs are available in United Kingdom.
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The average salary range for Manager- Client Care Centre in United Kingdom varies, but the standard pay scale is rated "Standard" in United Kingdom. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively.
To apply for a job at Tiffany & Co follow the application process following the "Apply Now" button at UK Jobs and also you can visit Tiffany & Co official career page and follow their application process.
Key qualifications for Manager- Client Care Centre typically include a list of qualifications and expertise as outlined in Bureau of Labor. Be sure to check the specific job listing for detailed requirements and qualifications.
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Benefits for Manager- Client Care Centre positions may include a list of benefits. These can vary from company to company, so it's important to review the specific job listing for details on benefits offered by the employer.
Not all jobs have remote job opportunities available. However, nowadays, many companies offer remote work options. You can find remote job listings for Manager- Client Care Centre on UK Jobs.
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