Learning consultant (Bilingual French/English) Job in United Kingdom Recruiting by Skillsoft

At Skillsoft, we propel organizations and people to grow together through transformative learning experiences. We believe every team member has the potential to be AMAZING. Join us in our quest to transform learning and help individuals unleash their edge.

Job Description

Skillsoft’s Professional Services team provides world-class, value-add services that enable our customers to maximize the impact of their learning investment. We do this through the strategic utilization of content, technology and learning and development methodologies that drive business results.

We are currently seeking a Learning Consultant (LC),  that is multilingual (French / English) located in the UK , who will execute a portfolio of standard projects. The Learning Consultant is responsible for drafting or modifying a project plan for each project and ensuring that all projects are completed within scope and to the quality standards required. Projects can include facilitating live sessions, developing workshops; driving and executing a Customer’s learning strategy, creating marketing plans and materials, curating content, building blended learning programs, conducting needs analyses, advising customers on best practices, measuring results/reporting and similar learning and development activities. Establishing solid rapport and working relationships with all external stakeholders to ensure a delighted customer experience for the duration of the project and to deliver clear value in accordance to the customer’s needs as described in the contract will be important for this role. The Learning Consultant is responsible for establishing solid working relationships with internal stakeholders across all areas of the organization as needed.

Job Responsibilities

The following responsibilities represent the daily activities of a Learning Consultant:

Skills Required

Relationship Management: Ability to establish effective working relationships with a wide variety of stakeholders using diplomacy, courtesy and tact; to provide guidance in accordance with best practices and in a manner that enhances the customer’s perception of Professional Services and Skillsoft overall; to communicate clearly and effectively both verbally and in writing. 

Intermediate L&D knowledge:  Understands foundational principles of adult learning and development and the effective application thereof

Consulting Skills : Experience with applying L&D theories and methodologies with the ability to share recommendations, best practices and guidance for a variety of unique customer needs

Project management : Creates and maintains an environment that guides a project to its successful completion.

Presentation skills: Can confidently deliver an engaging message to a group of people which achieves the meeting’s objectives. 

Influence and negotiation: Able to use persuasion to gain the support and cooperation from stakeholders, superiors, colleagues, subordinates and other parties to achieve a desired course of action consistent with the project's(s) strategic goals and objectives.

Data Literacy : The ability to analyze data to derive meaningful information, insights and provide recommendations that align to the customer’s goals. The ability to recommend data combinations/slices to best illustrate and track a customer’s progress towards learning goals.

Accountability:  Taking ownership of their responsibilities and executing autonomously; Accepts responsibility for own actions and decisions and demonstrates commitment to accomplish work in an ethical, efficient and cost-effective manner. Shows readiness and ability to learn new concepts, processes, and tools.

Facilitation: Ability to engage participants in a virtual session; mastery of WebEx and/or other virtual delivery tools

Required Qualifications

Travel Limited, 10% on average annually