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About our business
The JLA story began in 1973 when we started out as a family run commercial laundry business; we’ve experienced rapid growth since and we’re now market leaders, providing laundry, catering, heating, fire safety, infection control, and air conditioning solutions.
JLA is a thriving place to work; it’dynamic, fast paced and full of variety. With constant innovation in our products as well as constant investment in our workplace and employees, JLA is an exciting place to be.
Role overview
The role of an Installation Engineer plays a key part in a busy, energetic, customer facing team, which is crucial to the business and its on-going successes. Engineers visit a variety of customer premises; from care homes to hotels, restaurants, schools, government buildings and corporate clients. As such, Engineers are field-based and DBS checks are regularly carried out.
Key tasks
• Install laundry and catering equipment as and when directed by the Installations team
• Carry out comprehensive, competent, and safe remedial repairs to customer and Company satisfaction
• Complete and provide reports in relation to work and equipment as required, including reporting your arrival and departure from each call and obtaining customer signature where required
• Drive the implementation of engineering best practice processes, procedures and tools that maximise effectiveness and efficiency
• Maintain technical and system updates and releases as required
• Manage tooling and van stocks as well as job part orders appropriately by receipting, consuming or returning for each job
• Support growth generation by submitting lead opportunities
Service Delivery
• Maintain our reputation within the industry by demonstrating excellent customer service practices, acting responsively to the needs of the customer with the aim of delivering customer satisfaction
• Manage on-site customer queries in a fair and courteous manner
• Clean equipment and the immediate vicinity of the machine after completion of site work, leaving the site well-presented
• Handle any challenging situations with customers in a professional and courteous manner at all times.
• Be responsive and cooperative and achieve the required tasks set
Managing Health & Safety
• To carry out all activities with proper regard for personal safety and the safety of colleagues and customers by ensuring adherence and reasonable care of H&S regulations and procedures at all times
• Report identified risks in line with H&S procedures
• Attend H&S training and briefings on a regular basis
The above list of job duties is not exclusive or exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope of the position.
Knowledge and Skills (what you know and what you can do)
Essential -
• Skilled in installing laundry and catering equipment
• Knowledge of electrical and plumbing work
• Proficient level of computer skills
• Good knowledge of the English language, both written and verbal
Experience (what you have done)
Essential -
• Experience of working in a customer-facing role
• Experience in a field based role
Desirable -
• Experience of managing challenging situations in a customer-facing role
• Experience of identifying selling opportunities in order to generate sales leads
Personal qualities (the way you think and act)
Essential -
• Aptitude for practical work
• Good attention to detail
• Talent for solving problems
• Good communication and customer service skills
• Resourceful, with the ability to work independently
• Good time management skills
• Flexibility in support of the customer and business needs
Qualifications
Essential -
• Full driving license
• Recognised qualification in a Gas Safe environment.
• Recognised qualification Electrical installation
Desirable -
• Gas Safe registered
Great News! We've discovered an exciting live job opportunity for a Installation Engineer position in United Kingdom. This job is currently open for hiring/recruiting by JLA, exclusively for you at UK Jobs. Feel free to download the job details here.
The work culture at JLA must adhere to the Ethics of Work Culture as described in the Ethical framework of the UN Charter. You can gain more insights into their local workplace environment by exploring their jobs JLA and also by visiting their official website through Google.
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Yes, we found live job(s) for JLA in United Kingdom.
Installation Engineer jobs are available in United Kingdom.
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The average salary range for Installation Engineer in United Kingdom varies, but the standard pay scale is rated "Standard" in United Kingdom. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively.
To apply for a job at JLA follow the application process following the "Apply Now" button at UK Jobs and also you can visit JLA official career page and follow their application process.
Key qualifications for Installation Engineer typically include a list of qualifications and expertise as outlined in Bureau of Labor. Be sure to check the specific job listing for detailed requirements and qualifications.
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Benefits for Installation Engineer positions may include a list of benefits. These can vary from company to company, so it's important to review the specific job listing for details on benefits offered by the employer.
Not all jobs have remote job opportunities available. However, nowadays, many companies offer remote work options. You can find remote job listings for Installation Engineer on UK Jobs.
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