Role
We are currently looking for an In Room Dining Order Taker to join our team of associates in In Room Dining team at Rosewood London. Our In Room Dining Order Takers are appointed to attend to all resident guests requests for the In Room Dining department efficiently and courteously at all times.
Key expectations of this role are
- Delivering all aspects of the in-room dining experience according to Rosewood standards.
- Dealing with guests request in a timely and courteous manner.
- Having a thorough knowledge of all products offered by In Room Dining and the hotel.
- Ensuring administrative tasks are completed efficiently to allow the seamless flow of operations.
Profile
- The ability to work in a team and build relationships with the others.
- Being organised and proactive in managing your tasks.
- Having a passion for guest service as well as food and drinks.
- Being able to communicate clearly and effectively.
All our associates have the opportunity to live by our culture by being engaging, refined and intuitive in everything they do. Our principles allow a high degree of creativity and empowerment to foster a culture of Relationship Hospitality.
Benefits
- 28 days paid holidays per annum including Bank Holidays
- Company pension scheme
- 12 complimentary room nights and F&B discount worldwide
- Career development opportunities
- Free meals on duty
- Season ticket loan