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📑 Regulatory Compliance Complaints Specialist - Inchcape UK Retail Full Time – 40 hours per week Work from home/local dealership, travel for key meetings required. Providing first class to support to our business The role of the Complaints Specialist is to support the compliance team and the ...

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📑 We put the customer at the heart of everything we do. Ensuring we do the right thing for our customers in their time of need is extremely important to us. If you share our passion for service and quality and want to play an active role in shaping process and procedures across Claims, we want to hear from you. We are passionate ...

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📑 Investigate complaints thoroughly, considering all evidence and collaborating with internal and external stakeholders for expertise, in investigating and resolving the complaint. Identify root causes of complaints and negotiate resolutions where necessary. Ensure compliance with regulatory complaint handling rules and uphol ...

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📑 When we started Kensington we were the first specialist lender to offer mortgages to people the high street turned down. Over 25 years later, we're the UK's leading specialist mortgage lender still blazing a trail offering people the chance to get a mortgage. Where high street lenders see black and white, we've always used our expertise and manual ...

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📑 When we started Kensington we were the first specialist lender to offer mortgages to people the high street turned down. Over 25 years later, we're the UK's leading specialist mortgage lender still blazing a trail offering people the chance to get a mortgage. Where high street lenders see black and white, we've always used our expertise and manual ...

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📑 Strategic role - Associate Director for Design-led Architect for AJ100 team £70K - £85K p.a. packageOne of London’s leading design studios is looking to bolster its senior management team. If you have worked at an award-winning London design studio for several years with a specialism leading and overseeing multiple teams/projects, this could be the ...

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📑 Strategic role - Associate Director for Design-led Architect for AJ100 team £70K - £85K p.a. packageOne of London’s leading design studios is looking to bolster its senior management team. If you have worked at an award-winning London design studio for several years with a specialism leading and overseeing multiple teams/projects, this could be the ...

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📑 At M&G our purpose is to help people manage and grow their savings and investments, responsibly. As a business, we are continuing to take steps towards a sustainable future, delivering better long-term solutions for our customers and clients and identifying new opportunities to make a positive impact for our environment and communities . To help u ...

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📑 Discover yourself in Lewisham where what you do makes a difference to our vibrant and culturally diverse communities! We have a rich history of welcoming people from all over the world and are proud to be recognised as the UK’s first Borough of Sanctuary, for our work in championing the rights of refugees and migrants. What we’re lo ...

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📑 Job summaryStrategy, Policy and Programmes Group sets the strategic direction for UKHSA, supports the organisation to deliver the business plan and evaluates performance of delivery.Positioned in the Strategy Directorate, the Parliamentary and Public Accountability team provides a centralised service working directly ...

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📑 As an Interim Complaints Officer within the Repairs Team, you will be responsible for managing and resolving complaints related to housing repairs in a timely and efficient manner. You will work closely with tenants, contractors, and internal stakeholders to address concerns and improve service delivery. This role is crucial in maintain ...

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📑 You’ll act as a quality gatekeeper, protecting the SJP brand, by conducting quality assurance of complaint investigations and decisions before submission to the FOS. You’ll ensure an appropriate and robust defence of SJP’s position on the complaint is presented to FOS. Act as a point of contact for Complaint Resolution Advi ...

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📑 Join a leading local authority in Hampshire as an interim Complaints Officer and play a vital role in ensuring customer satisfaction and service excellence.Role: Interim Complaints OfficerPay: £20-£23 per hour, competitive based on experienceAs an Interim Complaints Officer, your responsibilities will include: * Han ...

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📑 Job Title: Complaints Manager Location: Reigate Salary: £35,000 per annum Reporting to: Internal Operations Manager The key element to the role of Complaints/Customer Service Manager is to support the Internal Operations Manager by managing the day-to-day customer service function, including managing incoming 'expres ...

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📑 Role description The mission of the Customer Care Advisor is to work as part of a multi-skilled Customer Care Team, engaging with Customers via inbound phone and email contact handling Quotes, Sales Orders and general sales and customer service enquiries. The role may involve supporting the Internal Sales Team by engaging with Customers via ...

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📑 Job Title: Quality Engineer Salary: Salary Negotiable / approx £35K pa Location: Southern England Reference: GYJ78924 Contact: Telephone: 0141 647 6688 Categories: , , , , , , , , Job Purpose The Quality Engineer (QE) will handle multiple projects simultaneo ...

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📑 PURPOSE OF THE ROLE • Due to continued growth and increasing levels of high-value and complex work, the Firm has identified a need to increase the size of the C&C Team. • This is a newly created role for a Claims Lawyer who will sit within the Claims & Complaints Team (part of the Firm's Office of the General Counse ...

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📑 This role primarily exists to manage a day-to-day workload of insurance claims from start to finish. Within this elevated position the Senior Claims Handler will be expected to work with a high level of autonomy. With the ability to deal with their full case load independently from both a technical and customer services perspective, and effecti ...

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📑 JOB SUMMARY Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and che ...

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📑 Job summaryAbout the RoleThe Complaints and Information Requests team handles complaints, MP enquiries, Home Office enquires, subject access requests, erasure requests, and internal improvement ideas. We require a new specialist to work on all of these workstreams and support the team generally.What a ...

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📑 You’ll act as quality gatekeeper, protecting the SJP brand, by carrying out quality checks on complaint investigations. Act as a point of contact for other team members to discuss complex technical and sensitive cases. Deliver training for Client Liaison staff, meeting needs identified by managers. Occasionally ta ...

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📑 Position Summary:Acting as Qualified Person (QP), in accordance with Article 51 of Directive 2001/83/EC and the requirements laid down in the UK GMP. Additionally ensuring that the requirements of the granted license issued by MHRA are met for ensuring that each individual batch has been released and checked in compliance with GMP, the relevant mar ...

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📑 Position Summary:Acting as Qualified Person (QP), in accordance with Article 51 of Directive 2001/83/EC and the requirements laid down in the UK GMP. Additionally ensuring that the requirements of the granted license issued by MHRA are met for ensuring that each individual batch has been released and checked in compliance with GMP, the relevant mar ...

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📑 Job OverviewWinners recruitment are currently working with a well-respected, family owned car dealership based in the South of Cornwall who are looking for an experienced Service Manager to join them on a permanent basis.My client prides themselves on offering excellent training and genuine career progression opportunities to their employees. T ...

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📑 People at Pret work hard, have fun, learn a lot and really grow. Right now, we’re looking for a passionate Interim Senior Food Technical Manager to join us for 12 months. FoodTechnical Team purpose To maintainthe reputation of the Pret Brand (Quality, Safety, Legality), supporting“Pret’s approach to food” with robust food ...

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📑 People at Pret work hard, have fun, learn a lot and really grow. Right now, we’re looking for a passionate Food Technical Manager (Produce) to join us. FoodTechnical Team purpose To maintainthe reputation of the Pret Brand (Quality, Safety, Legality), supporting“Pret’s approach to food” with robust food science and effecti ...

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📑 Job summaryWe currently have exciting opportunities for individuals who are experienced in all aspects of providing excellent customer service; have strong communication skills, both verbal and written; have attention to detail with strong organisational skills; and who have excellent investigative, negotiation and problem-s ...

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📑 Responsibilities Provide dedicated case management for adhoc complex cases ensuring there is a clear audit of steps being taken and monitoring the delivery of resolutionsDraft high-quality responses for Stage 2 complaints and work with respective directors to meet statutory timelines.Maintain effective oversight of corrective action ...

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📑 Job Type: Full-time hybrid roleLocation: City of London (Bury Street office & client Site)Salary: £32,000-£36,000 baseAn exciting opportunity has come up within our Nursing Division based in London!The role:In this role you'd be taking on the client account management, observation and investigation of our nurses and staff banks. We’ll need you to t ...

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📑 As an Interim Complaints Officer within the Repairs Team, you will be responsible for managing and resolving complaints related to housing repairs in a timely and efficient manner.You will be the first point of contact with tenants, contractors, and internal stakeholders to address concerns and improve service delivery.This role is for an i ...

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📑 Job Type: Full-time hybrid roleLocation: City of London (Bury Street office & client Site)Salary: £32,000-£36,000 baseAn exciting opportunity has come up within our Nursing Division based in London!The role:In this role you'd be taking on the client account management, observation and investigation of our nurses and staff banks. We’ll need you to t ...

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📑 Academic Policy Officer (Complaint Handling)UE07 (£39,347 - £46,974 per annum)Academic Services/Student Experience Services/University Secretary’s GroupFixed term (12 months)/Full time (35 hours per week)The Opportunity:We are looking for an exceptional Academic Policy Officer ...

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📑 Company description:PURPOSE OF THE ROLEDue to continued growth and increasing levels of high-value and complex work, the Firm has identified a need to increase the size of the C&C Team.This is a newly created role for a Claims Lawyer who will sit within the Claims & Complaints Team (part of the Firm's Office of the General Counsel function) ...

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