Service Advisor

  • Company:
    Listers Group Ltd
  • Location:
  • Salary:
    negotiable / month
  • Job type:
    Full-Time
  • Posted:
    12 hours ago
  • Category:
    Call Centre / CustomerService

We are currently looking to recruit an experienced Service Advisor, ideally with a motor trade background at our Audi Dealershipin Worcester.

Hours of work : Monday to Friday 8am – 6pm ,1 in 3 Saturdays 8.30 – 1pm.

You will be well versed in delivering high levels of customer satisfaction in a very busy and demanding environment.

Working as part of a team, you will be responsible for ensuring the workflow of the department, hitting and exceeding targets and up selling our full range of services.

You will be responsible for:

• Booking in vehicles

• Greeting customers

• Informing them of progress

• Organising works authorisation

• Liaising with the workshop and other internal departments

What we’re looking for:

• This role would ideally suit someone who has previously worked as a Trainee Service Advisor, Experienced Service Advisor, Parts Advisor or Service Manager within a dealership

• However you don’t just need to be from the motor industry; more importantly you will be able to demonstrate excellent customer service skills

• Unlimited confidence, resilience, drive, energy and talent

• A well-presented individual with a desire, attitude and character to succeed

• The ability to quickly establish and build rapport with our customers

• You will also possess a valid driving licence and be willing to work between 08:00 and 18:00 Monday – Friday as well as working Saturdays on a rota basis.

In return for your hard work, we’ll support you with coaching & development every step of the way…… click apply for full job details