negotiable / Month
Business / Mgmt
UK – England – Cheshire
Change Management and Consultancy
Permanent, Full Time
Vacancy closing date:
DCC Job Description
Role / Job Title
Delivery Practice Support Analyst
Brabazon House / Ibex House
PPM Practice Support
BackgroundSmart DCC Limited (DCC), a wholly owned subsidiary of Capita plc, was awarded the Smart Meter Communication License by the Secretary of State for Energy and Climate Change on 23 September 2013. DCC is a special purpose vehicle created to carry out the Authorised Business of the License, which is primarily to establish and manage the smart metering communication service for Great Britain.
In 2016, DCC launched the data communications infrastructure to enable the nationwide rollout of 53 million electricity and gas smart meters by 2020. Smart meters represent a once in a generation opportunity to transform the energy industry. The rollout of smart meters will help consumers to better understand and manage their energy usage and to make better informed decisions about how they buy their energy. Accurate, near real-time information captured by smart meters will support the energy market in becoming more responsive, efficient and flexible.
The DCC smart meter communication service is a crucial enabler for the energy industry. The service will allow suppliers to install meters in every home and small business across Great Britain. Funded by the energy industry, the DCC network will connect smart meters to the business systems of energy suppliers, network operators and other authorised Users, such as third-party intermediaries. It will offer a secure, consistent service for all energy suppliers and avoid the complexity and duplicated costs of energy suppliers procuring their own networks. It will provide the information that will enable Users to develop innovative new services and products.
In its role as programme and service integrator, DCC is responsible for designing and implementing new services which will form the platform for a transformed energy industry. Alongside delivery of the smart metering network, DCC is also:
Enhancing its standing design capability which manages and assures the DCC service design as well as identifying opportunities to develop and improve its smart metering services
Delivering a project to assess and ultimately integrate Foundation smart meters under DCC management
Introducing new products and services such as a dual-band communications hubs
Executing a project to design, procure and implement a Centralised Registration Service which will underpin Ofgems faster switching reforms.
To deliver these responsibilities DCC is investing in highly skilled, multi-disciplinary professionals who are interested in operating in a dynamic, client-side environment with significant levels of engagement with industry, Government and DCCs community of service providers.
RoleThe Delivery Practice Support Analyst will perform a key role in ensuring the effective delivery of programmes and project and supporting the growth and development of the delivery practice.
Specific responsibilities include:
Programme and Project Delivery Support
Setting up and maintaining of programme and project folders and control of baseline documentation.
Maintaining, monitoring and updating programme and project plans, schedules, risk and issue logs on behalf of assigned programmes and projects working closely with programme and project managers to ensure quality and standards are adhered to.
Undertaking delivery responsibility for discrete project workstreams, work packages or deliverables as assigned by the programme or project.
Supporting programmes and projects in ensuring adherence to CDM methodology, frameworks and all project documentation is maintained to the required quality.
Organising, attending and participating in programme and project meetings and other key events.
Documenting and following up on actions and decisions from key programme and project meetings.
Preparing appropriate materials for inclusion in key programme and project meetings.
Preparation of programme and project reports working in a timely manner with managers to review and sign off in line with DCC governance and reporting cycles.
Supporting new starter onboarding activity ensuring appropriate introductions, access, training and practice / programme induction is planned and delivered effectively.
Representing a project manager in meetings in their absence.
Acting as a key interface for both internal (e.g. Operations, Commercial) and external (Ofgem) functions and liaise with 3rd party teams to ensure effective communication and delivery.
Supporting procurement activity across programmes and projects.
Acting as secretariat in key delivery meetings when required recording, distributing and chasing actions and decisions.
Supporting the creation and maintenance of delivery schedules aligned to wider business operating rhythm and governance cycle.
Practice Development Support
Supporting delivery practice resource management and planning activities.
Supporting practice recruitment, onboarding and capability and professional development processes.
Supporting continuous improvement initiatives and transformation activities across the delivery practice.
Acting as secretariat in key practice meetings when required recording, distributing and chasing actions and decisions.
Skills & ExperienceEssential
2+ years experience in a programme or project related field (e.g. project co-ordinator, PMO)
Self-starter with can do approach, able to work independently and as part of a team in a dynamic, fast-paced environment
Exceptional organisation skills, with the ability to prioritise across multiple conflicting project demands
Strong communication both written and verbal and collaboration skills ability to work effectively across internal and external teams
Ability to influence and drive improvements to project quality and ensure alignment with DCC standards and methodology
Demonstrable experience of working in a similar programme and project environment within a technology industry
Competent in using Microsoft suite of tools including Outlook, Word, PowerPoint and working knowledge of MS Project
Advanced Excel skills – ability to build and manage complex spreadsheets for management of information.
Experience of using a PPM toolset to manage plans, resources, risks and issues
Knowledge of project management practice
Person SpecificationExcellent organisation skills managing own tasks and those of other team members
Work collaboratively with external stakeholders/Users/Customers
Analytical with ability to solve problems, prioritise conflicting demands
Effective communicator both written and spoken
Working in high pressure environments