German Speaking Customer Service Advisor

  • Company:
    Kingdom Recruitment
  • Location:
  • Salary:
    negotiable / month
  • Job type:
    Full-Time
  • Posted:
    2 days ago
  • Category:
    Customer Service

<p dir="LTR" align="LEFT">An excellent opportunity has arisen to apply for a <strong>German&nbsp;Speaking&nbsp;Customer Service Advisor in the M4 Area of Manchester.</strong></p><p dir="LTR" align="LEFT"><strong>Excellent transport links – Free on site parking or by Bus -&nbsp;19a, 101, 103, 216, 250, X50, 256, 330 and 76 to the address&nbsp;</strong></p><p><strong>About Us</strong>&nbsp;</p><p>Our client is a leading supplier of Football shirts, kits plus various other sportswear.</p><p><strong>About The Role</strong>&nbsp;</p><p>The position is to handle both inbound calls and emails, no outbound sales targets or upselling.</p><p>You will handle customer queries advising customers how to use the website, product and sizing information, delivery tracking, problem resolution.</p><p>You must be a native speaker in German and fluent in English and a requirement will be able to work at one of the 2 sites.</p><p><strong>Main Duties&nbsp;</strong></p><p>You will handle customer queries via inbound calls and emails advising customers how to use the website, product and sizing information, delivery tracking, problem resolution, you must be a native speaker in German and fluent in English</p><p><strong>Ideal Candidate&nbsp;</strong></p><p>A candidate with good customer service background who is a native speaker in German and fluent in English both written and spoken.</p><p>6 Months previous Customer Services Experience.&nbsp;</p><p><strong>Hours&nbsp;</strong></p><p>On Average 37.5 Hours Per Week – Monday to Friday 9am to 5pm plus 1 day in 2 weekends / Tuesday to Saturday 8/4, 9/5 or 10/6 / Sunday to Thursday 8/4, 9/5 or 10/6 / Monday to Friday 12 pm to 8 pm.</p><p>Start / End times – (8am to 8pm dependent on which shift pattern you choose)</p><p>First 4 weeks will be full training Monday to Friday 9.00 – 17.00 then you will go on your assigned shift.</p><p>&nbsp;</p><p><strong>Pay Rate</strong></p><p>&pound;9.00 per hour – Monday – Friday, any over time will be paid at&nbsp;&pound;13.50 per hour.</p><p><strong>Benefits</strong>&nbsp;</p><p>Free parking</p><p>Staff canteen</p><p>Weekly Pay</p><p>Relaxed dress code</p><p>Recreation area</p><p>Daily prizes to be won</p>