CALL CENTRE ADVISOR

  • Company:
    NHS Jobs
  • Location:
  • Salary:
    negotiable / month
  • Job type:
    Full-Time
  • Posted:
    17 hours ago
  • Category:
    Customer Service

Are you looking for a new challenge working as part of an exciting team where you can make a positive difference?

Due to a recent increase in patient numbers, we are inviting self-motivated, organised individuals who have excellent customer service skills and are passionate about patient care, to apply for the position of a part time (25hrs per week) call centre advisor.

Our brand new call centre is based at Lister House Surgery in Pear Tree. As part of the call centre team you will provide a first class service when answering calls from patients and other health organisations. Ideally you will possess the following skills:

  • Have previous experience in a call centre or customer service environment, although full training will be given

  • Possess excellent communication, written, verbal and telephone skills

  • Prioritise your work load, working independently and also as part of a team

  • Basic knowledge of Microsoft packages

  • SystmOne experience

  • Possess grade C or above(or equivalent) in English Language and Mathematics

    In return Lister House Surgery will offer you the following benefits:

  • Competitive Salary

  • Uniform

  • Generous holiday entitlement

  • NHS Pension Scheme

  • Access to a variety of NHS discounts

    If you possess any of the above and would like to be part of a passionate and innovative team, where you will be supported in a caring a professional environment we would love to hear from you.