2nd Line NOC Engineer

  • Company:
    BlueFire Consulting
  • Salary:
    negotiable / Month
  • Job type:
  • Posted:
    2 days ago
  • Category:
    IT & Software

Industry :
IT & Telecoms
Job Location :
City of London
Job Reference :
Job Category :
Employment Type :
Posted :
Salary & Benefits :
30000 – 32000 per annum + Excellent Benefits
Experience Required :
See Job Description
Education Required :
See Job Description
Please note you must be permitted to work in the EC to .
Job Summary
Award winning Telecommunications company are looking to recruit a 2nd Line Support Engineer to join their team in London. Salary is 30,000-32,000 + Excellent Benefits inc pension, health, 25 days holiday and mor
Job Description
2nd Line NOC Engineer
30,000 – 32,000 + Excellent Benefits including 25 days holiday, healthcare, pension, a day off for your birthday, 2 paid charity days, cycle to work scheme, charity sacrifice scheme and childcare vouchers.
The Opportunity
Are you looking to work for a Sunday Times Tech Track 100 company? Are you passionate about technology and looking for a company to support you on building on your career?
If so, we have a great opportunity for you. Whether you’re an Engineer looking for a step up or you’re working in a NOC and are fed up of shift work we are interested in speaking to you.
The Role
As a 2nd Line NOC Engineer you will be a core member of the NOC team and will be expected to provide technical support to services. Unlike many NOC roles, working hours are 8.30am-5.30pm as the company have an offshore function for any overnight support.
You’ll be working as 2nd Line NOC Engineer alongside the Head of NOC who started in the business a few years ago as a Support Engineer. You can progress in the same way as the company are all about internal progression. They will help you to achieve your goals by continuous professional development such as training in Juniper (JNCIA).
Working in their quirky City based offices which include a chill out area with beanbags, a giant blackboard for dragons den style brainstorming meetings, a well-stocked fridge and free breakfast every Friday. They offer great incentives for staff such a trips all over Europe and a day off for your birthday.
What will you be doing?
*Monitoring and troubleshooting network faults
*Acting as an escalation point for higher level support for 1st line engineers
*Managing cases such as changes, faults or requests
*Assign any faults to carriers and suppliers, following these up to ensure they’re acted on as soon as possible
*Providing network services and support to partners
The Candidate
You’ll have a background in Telecommunications and any experience in Juniper is great however training will be given. The company are big on internal progression and developing their staff therefore will put engineers through Juniper certifications such as JNCIA.
It’s assumed you’ll have experience of WAN technologies and exposure to BGP, OSPF and MPLS is desirable.
This role may suit a NOC Engineer looking to get away from shift work or an engineer looking for a step up and in interest in working cutting edge technologies such as Juniper. If you’re a CCNA Cisco Engineer and are interested in learning Juniper please also apply.
Working Environment
Based in state of the art offices in the City in a quirky open plan environment. This is a fantastic opportunity for a 2nd Line NOC Engineer to join a reputable organisation and learn and build on your career.
Bluefire Consulting is an employment agency acting on behalf of a client company.
Job Keywords
JNCIA, CCNA, ISP, OSPF, BGP, MPLS, Telecoms, 2nd Line Support, Juniper, Cisco
Bluefire Consulting is an equal opportunities Employment Business/Agency specialising in Telecommunications recruitment on a UK wide basis.