Software Support Engineer

  • Company:
  • Location:
  • Salary:
    negotiable / Month
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  • Posted:
    1 week ago
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Location: Chesterfield, England
Salary: 20000 – 30000 per annum
Job Type: Permanent
Job Ref. Number: SSEngChesterFD
Software Support Engineer
Job Type: Permanent
Location: Chesterfield
Post Code: S40 1QN
Salary: 20,000 to 30,000+ Depending on Experience
Start Date: ASAP
**Please Note** – My client will consider inexperienced candidates that require training or fully experienced Software Support Engineers, hence the large salary range. Please state your salary requirements on your application.
Your role will be to provide Software Support to both internal stakeholders and an external client base within a busy software support team.
Your day to day duties will include;
* Answering technical queries by telephone or email.
* Support Customers and Engineers to asses and fix problems.
* Project Software Configuration working from Functional Design specifications.
* User Acceptance Testing.
* Demonstrate systems to customers in house or on site during User Acceptance Testing.
* Writing User Manual and Project Documentation updates.
* Maintaining records and general computer files as required.
* Maintaining systems after installation via remote connection.
Experience Required – Trainee Role
* Good education, degree in IT, Computer Science or other numerate discipline preferred
* Strong communication skills
* Flair for Customer Service/Satisfaction
Experience Required Experienced Candidates
* At least two years commercial experience
* Software Support background
* Visual Studio
The role will suit individuals currently working as a Software Support Engineer, Software Analyst, IT Support, Application Support and be living within a commutable distance of Chesterfield, Sheffield, Matlock, Worksop, Mansfield or be willing to relocate.
Please forward your CV by clicking Apply Now!
With over 25 years of experience System Recruitment offers excellence in Permanent and Contract recruitment in a wide range of industry sectors. Though we are a generalist agency, a particular strength of ours lies in Information Technology including Technical, Sales and Managerial positions. We are able to tailor our approach to your needs in order to work effectively with you and provide real value.
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