Operational Reporting Technician Senior
Join Assurant, one of the leading providers in housing and lifestyle protection solutions in Europe, as a Operational Reporting technician senior. We help our global clients to protect and support the major purchases consumers make, like their appliances, mobile devices, cars and homes.
At Assurant, we’re passionate about our people. After all, it’s our dynamic and successful team that allows us to provide lifestyle insurance solutions that bring our customers peace of mind, protecting what’s important to them. We’re proud to say we keep life running smoothly for over 300 million consumers. Partnering with 9 of the top 20 best global brands, we are market leaders with decades of experience in the industries we serve.
In Mitcheldean, we’re looking for a dedicated Operational Reporting Technician Senior to join our expanding team. The Operational Reporting Team are responsible for the scoping, construction, consolidation and maintenance of Management Information Dashboards and Static Reporting for Clients, Account Management and Operational functions, which are aligned with business strategy, company objectives and commitments.
* Deputises for Team Manager as appropriate and provides direction to team members
* Plans and oversees prioritisation of assigned projects and priority tasks in line with project plan, team priorities and internal and external reporting deadlines
* Ensure reporting deadlines and Client SLA agreements are adhered to and where delays or threats to service levels are incurred or at risk, provide regular and informative updates to manage customer expectation
* Responsible for data integrity in relation to the accuracy and consistency of data used for reporting purposes and maintenance; checking reconciliation, content and validation and raising questions or concerns in relation to possible errors or content prior to delivery to ensure reporting of the highest standard
See the job description for more details
Assurant have been awarded the Silver standard by Investors In People, and have received recognition by Business In The Community for Workplace Gender Equality