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Job Number 23007675Job Category Finance & AccountingLocation Sheraton Skyline Hotel London Heathrow, Heathrow Airport Bath Road, Hayes, London, United Kingdom VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY To maintain and control the sales ledger in accordance with company guidelines and procedures, ensuring company targets in relation to debt collecting are met.  Review all front office settlements daily to ensure all sales ledger debt can be substantiated Ensure all accounts are checked for accuracy and completeness and sent out on a timely basis to reduce customer queries Ensure credit control procedures are followed to enable debts to be collected within company credits terms Respond to all our customer queries promptly and efficiently to ensure bills can be settled on a timely basis and customer satisfaction is maintained and ensure all queries are logged. Match all payments daily and deal with any out standing issues to maintain a clear and manageable sales ledger ensuring back up is evident for accounts charged.

Produce weekly forecast off contract to ensure constant billing practice across the business Effectively dealing with guest telephone queries Ensure communication mechanism is in place for non-adherence to policy. Carries responsibility for ensuring that all cash and key security procedures are adhered at all times as per the hotel policy. Experience: Previous finance experience.

Skills and Knowledge Previous finance experience- preferable within the service industry Experience in dealing with customers Computer literate Attention to detail Demonstrate ‘Can do’ attitude, Self-disciplined person who can cope with routine workload. Planning an organizing ability Process improvement orientated Strong communication skills (verbal, listening, writing) Pro-active and reliable Ability to work alone and within a team Education or Certification Minimum A Level Finance/Accounting qualification   Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.

 We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937.

At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We welcome guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experiences, we encourage you to explore your next career opportunity with Sheraton.

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