Customer Services Assistant – NEW YEAR, NEW CAREER


  • Company:
    CV-Library
  • Location:
  • Salary:
    negotiable / Month
  • Job type:
    Part-time
  • Posted:
    3 weeks ago
  • Category:
    Customer Services

Do you want a new career in the New Year? Our client has an awesome reputation and great working practices within a contact centre. Working within small close knit teams, you will form great friendships and life long skills, as full training will be given! What are you waiting for?! **

The Role

ADB Personnel Ltd are currently recruiting for a number of Customer Services Assistant on behalf of our clients based in Ashby De La Zouch. The role of Customer Services Assistant involves receiving inbound customer calls, dealing with any queries & complaints, order entry, product enquirers (training given), order follow-ups, chasing internal departments for updates and updating customers.

The role is to start January 2019, with interviews happening from the first week of January!

Working hours are: Monday – Friday: 7am – 10pm, and 1 in 2 Saturdays, 8-6pm. 8hrs per day (shifts), 5 days per week! 40 hours per week

The role has a probationary period working through the agency prior to being made permanent after 12 weeks.

Your Profile:

To be considered for this role, you must have a passion for Customer Services and have worked within a role where you were dealing with customers – either within a previous customer services centre, retail work, hospitality, catering etc. You will need to be a loyal and committed candidate looking for a long term role, ideally looking for permanent (minimum of 3 months). You will have an excellent professional telephone manner, highly organised, tenacious and comfortable with speaking on the telephone. You will ideally have your own transport due to the location of the role but it is accessible by public transport. You will also need to be able to start immediately.

Salary:

£7.38 – £7.83 per hour (NLW – hourly rate basis for the first 3 months) – Rising in April 2019