Customer Service specialist – Maternity cover


  • Company:
    Parkside Recruitment
  • Location:
  • Salary:
    negotiable / Month
  • Job type:
    Full-Time
  • Posted:
    1 month ago
  • Category:
    Customer Service

JobReference:
534336
Recruiter Name:
Parkside Recruitment
Job Type:
Administration, Administrator
Salary:
18,000 to 19,000 per annum
Locations:
England
Contract Type:
Permanent
Date Posted:
01/11/2018
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A FANTASTIC BEAUTY BASED COMPANY!!
Customer Services Administrator (Maternity Cover Contract)
Role & Responsibilities
Booking in customer orders via website, phone & email with high efficiency and accuracy
Dealing with customer queries over the telephone & by email
Assisting Internal customers with copy documents and information as requested
Processing queries and returns
Liaising with customers via email with updates on orders and stock availability
To prepare any and all such documentation as is required to accompany any shipment which leaves our premises
To arrange transportation for orders which need to leave the building via alternative methods
To ensure that all orders are shipped out accurately and in a timely manner.
Completing manual paperwork and collection manifests for shipments
Compile weekly stock reports for customers
Directing and announcing overflow phone calls
Arranging customer pallet and box collections
Requesting and providing POD’s where required
Covering reception where necessary
Scanning
Archiving
Parkside Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. Parkside Recruitment is an Equal Opportunities Employer.
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