Customer Service Administrator

  • Company:
  • Location:
  • Salary:
    negotiable / Month
  • Job type:
  • Posted:
    4 weeks ago
  • Category:
    Customer Service

Vacancy Title:
Customer Service Administrator
Contract Type:
Havant, Hampshire
Up to 18000.00 per annum + onsite parking
Contact Name:
Dynamite Recruitment
Contact Email:
Vacancy Published:
15 days ago
Vacancy Description
Customer Service Administrator
Location: Havant
Salary: up to 18,000
Hours of work: Core business hours Monday to Friday
Benefits:Free onsite parking25 days holiday plus bank holidaysExcellent training and developmentAmazing online staff discounts
Dynamite Recruitment is delighted to be recruiting a Customer Service Administrator for an international, leading manufacturer based in Havant!
Responsibilities:Act as a first point of contact and provide a high level of customer service to consumers via webchat, telephone and email.Effectively handle customer product enquiries.Arrange product repair requests.Deal with minor customer complaints and escalate to management when necessary.Maintain the CRM system with up to date customer service and order details.Assist with new starter training.
The ideal Customer Service Administrator will:Previous customer service experience in a call centre, contact centre, office environment is desirable.Be able to stay organised whilst working under pressure.Have a keen eye for attention to detail.Be PC literate and competent in Microsoft Word and Excel.
To be considered for this exciting role please contact Amy at Dynamite Recruitment on 02392455422!!
Key words: contact centre, call centre, coordinator, administrator, advisor, representative, receptionist, customer service, CRM, webchat, inbound, outbound, Havant, consumer, retail, products.Dynamite Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.