Contract Manager – Darlington

  • Company:
  • Location:
  • Salary:
    negotiable / Month
  • Job type:
  • Posted:
    3 weeks ago
  • Category:

Become the Contract Manager with Capita Pensions and Benefits, part of Capita People Solutions – Darlington Job Purpose:As the contract manager, you will work within the Implementation and Service Delivery Teams delivering a first-class service to our current and future customer base. Working closely with the Implementation Project Team and Service Delivery Teams your role will be to act as the focal point for all enquires relating to service contracts, including change management and managing contractual obligations. This role would either suit an experienced Contracts Administrator/ Manager, looking for that next step, or an experience Pensions and Benefits Administrator, looking for the next career move. Full training will be offered.Main Responsibilities * Responsible for managing the change control process for service contracts, * Addressing queries and challenges presented by the clients and internal stakeholders in relation to the contract * Identifying, managing and reporting on key commercial/legal risks * Produce and maintain forecasting reports and KPI’s * Working with finance, ensure that invoices are accurate and raised in a timely manner, including any changes as a result of contract changes * Resolve billing queries, using escalation as appropriate and ensure that all queries are brought to a. satisfactory conclusion for both the customer and the business * Work with members of the Senior Leadership Team and other nominated parties to define, design and deliver an improved contract administration process across services.Qualifications * University Degree (optional). * Previously worked in a contracts environment, or within a pensions and benefits role and looking for further career development * Strong drafting and negotiating skills. * Excellent interpersonal and communication skills and the ability to be a partner to the business stakeholders. * High degree of independence, initiative, decisiveness and creative thinking, as well as a desire to be challenged. * Proficient in Microsoft Excel, Word, OutlookAbout Capita People SolutionsCapita People Solutions. Capita provides a full suite of HR offerings, supporting the employment lifecycle from hiring to retiring for 6,500 clients across the private and public sectors.Capita People Solutions are part of Capita Plc, the UK’s leading provider of business process management and integrated professional support service solutions. Through quality solutions, tailored to our customers’ needs, we’ve helped countless organisations unlock value and maximise their potential. With access to our range of unique and diverse opportunities, offering real career advancement and progression, we can unlock your potential too.What’s in it for you? At Capita, we believe an open, transparent working environment that encourages ingenuity and collaboration – with colleagues, customers and clients – is what makes us so effective at what we do.As well as a generous basic salary, we also give you 23 day’s holiday (rising to 27, company matched pension scheme and access to a variety of voluntary benefit options. These include a share save scheme, life assurance, holiday buy and many more designed to suit your own personal lifestyle, such as retail, health & wellbeing and leisure discounts. You will be based at our Darlington Office You’ll be joining a network of some of the most experienced, innovative and dedicated people in the country – the opportunities to learn new skills, develop in your career and grow and as we grow are almost endless. Our mission is to help you realise your potential – whatever that means to you. What we hope you will do nextHelp us find out more about you by completing our short application process – click apply now. We understand you might have some questions before taking the step to apply – you can contact for guidance. Capita operates as an equal opportunities employer and we welcome all applications regardless of gender, marital status, sexual orientation, pregnancy, race, colour, ethnic origin, nationality, religion or beliefs, disability, age, political opinions or trade union membership.| Become a Change Maker | Follow Capita on twitter @capitacareersFollow Capita on facebook @careersatcapitaCapita Resourcing welcome applications from all suitably qualified people regardless of gender, race, disability, age or sexual orientation.Capita Resourcing is a trading name of Capita Resourcing Ltd. Services offered are those of an Employment Agency and Employment Business. Applicants will be required to register with us.If you are successful with your application, you will need complete Capita's vetting and screening checks. This will include, but not be limited to, Reference Checks, a Criminality Check, Financial Probity Check, Sanctions Check and Media Check