Claims Administration Assistant; Administrator


  • Company:
    BlueFire Consulting
  • Location:
  • Salary:
    negotiable / Month
  • Job type:
    Full-Time
  • Posted:
    6 days ago
  • Category:
    Admin / Office

Industry :
Commercial & Finance
Job Location :
Wirral
Job Reference :
12212SB
Job Category :
Admin and Secretarial
Employment Type :
Permanent
Posted :
19/02/2016
Salary & Benefits :
14500 – 15500 per annum + pension and benefits
Experience Required :
See Job Description
Education Required :
See Job Description
Please note you must be permitted to work in the EC to .
Job Summary
Job Title: Claims Administration Assistant
Location: Wirral, Merseyside
Salary: 14,500-15,500 plus benefits
The Role:
As the Administration Support person you will provide a professional customer focused administration service within a busy claims department. Dealing with claim enquriiesd and all customer contact within FCA principles. Based within the Wirral area.
Job Description
Job Title: Claims Administration Assistant
Location: Wirral, Merseyside
Salary: 14,500-15,500 plus benefits
The Role:
As the Administration Support person you will provide a professional customer focused administration service within a busy claims department. Dealing with claim enquriiesd and all customer contact within FCA principles. Based within the Wirral area, the main duties will include:
* Dealing with all initial claims enquiries and ensuring they are logged onto the claims systems within set KPI’s
* Maintaining and updating relevant databases with total accuracy and sending out claims forms within a set timescale
* Uploading all emails that are received into the claims inbox, setting tasks up for claims handlers and flagging any urgent requests with Manager
* Managing all incoming correspondence and documentation, scanning, uploading and logging onto claims system
* Fielding customer telephone calls for the claims team and dealing with those you are able to
* Reissuing amended documentation and dealing with requests for policy and certificate information within agreed timescales
* Carrying out general offices duties as required
* Chasing additional information from clients for required information as needed
The Candidate:
Previous experience within an administration/customer service role and working knowledge of word, excel and databases are essential. The successful Claims Administration Assistant/Administrator must be able to demonstrate the ability to organise own workload effectively and have excellent verbal and written communication skills. A background in insurance is preferred but not essential.
The Company:
This is an opportunity to join a well-established business who have continued to grow over the last few years. They pride themselves on having a strong team culture and have moved to newly refurbished offices in order to expand further.
Job Keywords
Claims Administration Assistant; Administrator; Insurance; Microsoft Office; Wirral; Merseyside
Bluefire Consulting is an equal opportunities Employment Business/Agency specialising in Admin and Secretarial recruitment on a UK wide basis.