Assistant Manager

  • Company:
  • Location:
  • Salary:
    negotiable / Month
  • Job type:
  • Posted:
    4 weeks ago
  • Category:
    Customer Service

Location: Sudbury, Suffolk
Contract Type: Full – Time
Salary: 18,000 basic, 22,000 OTE
Hours: 40 hours per week, 5 out of 7 days, including weekends
Brand: Topps Tiles
Related Positions
Sales Assistant
Location: Sudbury, Suffolk
Contract Type: Full – Time
Salary: Up to 16,287 basic, 19,387 OTE
Hours: 40 hours per week, 5 out of 7 days, including weekends
Brand: Topps Tiles
Assistant Manager
Great choice, outstanding value, unbeatable customer service. Thats Topps Tiles. But theres more too: for example, did you know just how ambitious and fast-moving we are as a business? Yes, weve exciting plans and wed love you to help us make them happen.
What were looking for
First things first: you dont need to know about tiles to work in a Topps Tile store. And you dont need to be someone who spends all their spare time DIYing. If retails your speciality and you share our passion for exceptional customer service, youll make a great Assistant Store Manager.
Working alongside the Store Manager, youll inspire, manage and develop a small store team, driving sales and profitability while delivering outstanding customer service. And that outstanding service? Its something you pride yourself on. As well as making sure that your store works like clockwork and is beautifully presented, youll help team members to become product experts and give them the confidence (and know-how) to make the most of sales opportunities. That could be through coaching, training, or simply sharing what you know and your experiences. But, as Assistant Manager, its not just people wholl improve with you around; youll constantly be looking for exciting new ways to improve your store and the customer experience.
Who you are
A store customers enjoy shopping in and colleagues love working in – thats what you do brilliantly. Youve worked in retail, youve managed people and you can show us where youve exceeded sales and profit targets. But more than anything, you know the ingredients that make for magical customer experiences and youre able to get the best out of team members to make it happen.
As Assistant Manager, youre can-do, will-do, someone who rolls up their sleeves while leading by example. You do everything you can to help your team members, coaching them, supporting them, sharing advice and knowledge. Youre commercially switched on too, with business acumen to keep ahead of your competition and set your store apart.
What well do for you
In a culture where hard work is recognised and great results are rewarded, you can look forward to uncapped personal commission and company bonus schemes that will give you a share of our success and substantially increase your base wage.
Then theres a generous staff discount, a Share Save scheme, pension and life assurance, a holiday allowance that increases with length of service and a wide range of other benefits. Were committed to promoting talent from within too, which means youll be well-supported to build a rewarding career with an individual development plan and lots of training on offer. And while youll need the flexibility to cover store opening hours including weekends, theres no evening work to worry about and no working on Christmas Eve or Boxing Day either.
Who we are
Big things are happening at Topps Tiles. As Britains largest specialist tile retailer, selling only the very best quality on-trend products, 1 of every 3 spent in the UK domestic tile market is spent with us. Weve just opened our 350th store and hit record sales of 215m. And were as big on career opportunities as we are on outstanding service and great value. After all, its brilliant, friendly, knowledgeable people that makes us special. Right now were on a journey of exciting growth, as we build on seven consecutive years of success theres never been a better time to join the Topps Tiles family.