Analyst – Billing

  • Company:
  • Location:
  • Salary:
    negotiable / Month
  • Job type:
  • Posted:
    2 days ago
  • Category:
    Business / Mgmt

Job reference:
Customer Services
Job type:
Fixed Term/Secondment
Expiry date:
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Have you got a background working in a billing environment? Are you passionate about analysing data? Do you want to join a large billing team as an analyst? We are looking for someone to join npower in the Power Billing team at Oldbury. One of your key responsibilities in this role will be to ensure all billing is accurate and within the agreed SLAs so there is no impact with the collection of cash from our customers. To do this you will manage all billing queries and resolve them within a timely manner. You will even handle unbilled and unreleased bills by working to find a resolution to achieve the overall team important metrics. You will be joining a team that have phenomenal relationships with other business areas to ensure the customers receive the best possible service so it is really crucial that people joining this team also share this enthusiasm.Required skills and experienceAnalyticalStrong attention to detailBe an excellent communicatorWork well within a teamEnjoy working with dataWhat we offer our people As well as a starting salary of 19,593 and an impressive benefits package, including 23 days holiday, access to the site gym and canteen, you will also have the ability to opt in to various benefits including purchasing extra holiday, childcare vouchers and healthcare. Youll also get the opportunity to craft the future of our business. Along the way, well give you all the support you desire to develop your skill set and achieve your long-term objectives. Equal Opportunities We are committed to building a diverse and inclusive organisation and to valuing the contribution that our employees make. We welcome and respect differences in culture, background, working style, education and other less obvious differences. To see the excellent range of benefits we offer to employees, please visit: Our Company npower is one of Britains leading energy companies, and is part of the innogy SE group. We serve around 5 million residential and business accounts with electricity and gas, with key sites in the South-West, Midlands, North and The North-East of England. Every year, we issue over 22 million bills and answer around 2 million phone calls. npower is one of the most successful providers of energy supply and solutions to British businesses, and are the first energy company to be awarded the Carbon Trust Triple Award for sustainable management of energy, waste and water.